CHOOSING A CONTRACTOR
- Is the contractor licensed?
- Does the contractor have liability and workers’ compensation insurance?
- Does the contractor have a reputation for quality, and will he provide a list of references?
- Is the contractor willing to provide a “good workmanship” warranty?
- Does the contractor provide the homeowner with a copy of the warranty issued by the manufacturer of roofing materials, and has it been thoroughly explained to you?
- Does the contractor offer an extended and/or upgraded warranty through the manufacturer? (most manufacturers offer this to reputable roofers)
- Does the contractor thoroughly inspect the roof (and anything else that can leak), prior to the estimate and share his findings and concerns?
- Does the contractor provide a written estimate including specifics on the work to be done, options on the work to be done, the timeline for completion (including clean-up) and the cost all on company letterhead?
- Does the contractor have an actual mailing address and a legit business? Not a PO Box number or working out of his home.
- Is the contractor going to supervise all phases of the project and provide final inspection?
- Does the contractor have a pager or cellular number in case of emergency, and will he be available weekends?
- Does the contractor belong to the Better Business Bureau and how does he handle complaints?
- Does the contractor follow all local and state codes and restrictions?
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